The Client
- Specialist in event management since 2001
- Organization of shows and fairs for the general public and professionals
- Organization of concerts and shows
- 1.200 clients per year
- +-35 employees
WEX
The challenge
- Customer relationship optimization (Efficy)
- Conducting the change management plan
- Simple, fast and efficient reporting
Our mission
- Improved sales management through the implementation of Efficy CRM (sale of exhibitor space and equipment)
- Harmonization of business processes, centralization of information in a single tool and improvement of information quality
- Analysis of functional needs through an iterative approach, formalization of processes and needs in a set of specifications, management of the call for bids, support for implementation and change management.
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