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The Client

  • Specialist in event management since 2001
  • Organization of shows and fairs for the general public and professionals
  • Organization of concerts and shows
  • 1.200 clients per year
  • +-35 employees

The challenge

  • Customer relationship optimization (Efficy)
  • Conducting the change management plan
  • Simple, fast and efficient reporting

Our mission

  • Improved sales management through the implementation of Efficy CRM (sale of exhibitor space and equipment)
  • Harmonization of business processes, centralization of information in a single tool and improvement of information quality
  • Analysis of functional needs through an iterative approach, formalization of processes and needs in a set of specifications, management of the call for bids, support for implementation and change management.

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