{"id":22068,"date":"2022-07-27T07:43:39","date_gmt":"2022-07-27T07:43:39","guid":{"rendered":"https:\/\/gcp-consulting.eu\/the-importance-of-change-management\/"},"modified":"2022-08-30T07:05:33","modified_gmt":"2022-08-30T07:05:33","slug":"the-importance-of-change-management","status":"publish","type":"post","link":"https:\/\/gcp-consulting.eu\/en\/the-importance-of-change-management\/","title":{"rendered":"The importance of change management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"22068\" class=\"elementor elementor-22068 elementor-22009\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e466d8d elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"e466d8d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50721e1 sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"50721e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96b2544 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"96b2544\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">A project is only truly successful if it is accepted and supported by all stakeholders, and we can only reap the benefits of a digital solution, for example, if it is properly adopted by all its users. This is why we are convinced that <strong>change management is a strong competitive advantage<\/strong> in the context of growth, process optimization, digital or cultural transformation.<\/span><\/p><p class=\"p1\"><span class=\"s1\">If the employees do not adhere to the changes undertaken during a project, the investment, sometimes substantial, will have been in vain. This is why we have built a pragmatic methodology based on the best practices available on the market, which we adapt according to the size of the organization, the scope of the project, the corporate culture and of course, the available budget.<\/span><\/p><p class=\"p2\"> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d141416 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"d141416\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-27210cc sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"27210cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d397e04 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"d397e04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How do our services translate?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-682fb82 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"682fb82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8e5a7d sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"b8e5a7d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1947ca exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"e1947ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-bb1071b elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"bb1071b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6e2c7dd sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"6e2c7dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dd642df exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-image\" data-id=\"dd642df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"910\" height=\"1024\" src=\"https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-910x1024.jpeg\" class=\"attachment-large size-large wp-image-22041\" alt=\"consultant gestion changement illustration\" srcset=\"https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-910x1024.jpeg 910w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-267x300.jpeg 267w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-768x865.jpeg 768w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-1364x1536.jpeg 1364w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-1819x2048.jpeg 1819w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-370x417.jpeg 370w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-840x946.jpeg 840w, https:\/\/gcp-consulting.eu\/wp-content\/uploads\/2022\/07\/consultant-gestion-changement-410x462.jpeg 410w\" sizes=\"(max-width: 910px) 100vw, 910px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-473b85d sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"473b85d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e3bee42 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"e3bee42\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"p1\"> <\/h3><ul><li class=\"li1\"><span class=\"s1\">Detailed <b>planning<\/b> of all <a href=\"https:\/\/gcp-consulting.eu\/gcp-consultance-2\/\">change management activities <\/a>based on the project schedule and its main milestones, but also based on a <b>detailed analysis of all stakeholders<\/b> interested and\/or impacted by the change. The objective is really to adapt all the activities according to the concerned audience in order to guarantee the impact and the added value.<\/span><\/li><\/ul><ul><li class=\"li1\"><span class=\"s1\"> <b>Strengthening<\/b> project <b>sponsorship<\/b> by focusing on a :<\/span><\/li><\/ul><ul><li style=\"list-style-type: none;\"><ul><li class=\"li1\"><span class=\"s1\">&#8221; <b>bottom-up<\/b>  &#8220;The first is to ensure that the project sponsors and top management are aligned and involved in identifying the project&#8217;s impact on their teams and their way of working, and that they are informed of the project&#8217;s progress and the need to mobilize their resources to ensure that the objectives are met in terms of deliverables and schedule.<\/span><\/li><li class=\"li1\"><span class=\"s1\">&#8221; <b>top-down<\/b> &#8220;, on the other hand, so that the sponsors and top management are the spokespersons of the project to inform their teams of the benefits of the project, of the impacts on the organization, as well as on the processes and tools used.<\/span><\/li><\/ul><\/li><\/ul><ul><li><span class=\"s1\">A <b>communication plan<\/b> adapted to the company&#8217;s culture, the traditional communication channels of the company and\/or new channels to be defined with the client and the HR and Marketing departments, which is broken down according to the different stakeholder groups and their level of involvement and need for information.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d4cdbc9 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"d4cdbc9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37a40d5 sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"37a40d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68e5fc2 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"68e5fc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> <\/p><ul><li class=\"li1\"><span class=\"s1\"> <b>Training<\/b> planning and <b>supervision<\/b>:<\/span><ul><li class=\"li1\"><span class=\"s1\"><b>key users<\/b>This is a relatively common approach to guarantee a more thorough appropriation of the solution, with the specific vocabulary of the client, better internal support in the long term and a reduction in the project budget, which is generally not negligible since it allows the intervention of external trainers to be limited.<\/span><\/li><li class=\"li1\"><span class=\"s1\"><b>end-users<\/b>, who must be trained as close as possible to the date of release and\/or actual use of a feature or process. We make sure to schedule trainings early enough, usually 4 to 6 weeks in advance, given the generally high volume of trainings, in order to maximize the participation rate. We also monitor the evaluations of these trainings, so that we can plan additional training, practice or Q&amp;A sessions when necessary.<\/span><\/li><\/ul><\/li><\/ul><ul><li class=\"li1\"><span class=\"s1\"> <b>Monitoring the adoption of <\/b>the solution and\/or new processes:<\/span><ul><li class=\"li1\"><span class=\"s1\"><b>During the project<\/b>, through surveys to verify the increase in the propensity to change as we get closer to production, and therefore to validate the effectiveness of change management activities to adapt them to the need<\/span><\/li><li class=\"li1\"><span class=\"s1\"><b>After the project has gone live<\/b>, through solution adoption surveys, which are qualitative in nature, but also through quantitative adoption measurement indicators (KPI).<\/span><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-exad-particle-enable=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-1ddf236 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-parallax-effect-no exad-background-color-change-no exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"1ddf236\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ce71afa sc_content_align_inherit sc_layouts_column_icons_position_left exad-glass-effect-no exad-sticky-section-no sc_fly_static\" data-id=\"ce71afa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1b76a5e exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"1b76a5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-101448a exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"101448a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Adapting to the needs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1ca84b exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"a1ca84b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34cd009 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"34cd009\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">At GCP Consulting, we systematically adapt our approach to the needs, the size, the culture and the means of the company which calls upon our services. In addition to the role of <em>Change Manager<\/em> that we regularly play for our clients thanks to our expertise in the field, we also provide <a href=\"https:\/\/gcp-consulting.eu\/gcp-formation\/\" target=\"_blank\" rel=\"noopener\">training to internal resources<\/a>, with individual coaching if necessary, on change management or project management in general.<span class=\"Apple-converted-space\">  <\/span>For more information, please <a href=\"https:\/\/gcp-consulting.eu\/gcp-formation\/\" target=\"_blank\" rel=\"noopener\">visit our website<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8075ce9 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"8075ce9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-201f4a1 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"201f4a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Bringing value<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fb5ac3 exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"1fb5ac3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-850218e exad-sticky-section-no exad-glass-effect-no sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"850218e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\"><strong>In conclusion<\/strong>, we pay close attention to<strong> the distinction between the notions<\/strong> of <em>&#8220;Delivered Successfully&#8221;<\/em> and <em>&#8220;Successful delivery&#8221;<\/em>. In the first case, the project is simply finalized and no further attention is paid, whereas in the second case, the project is finalized and adopted by all stakeholders, ensuring its sustainability over time and proving the added value of our consultants&#8217; work.<\/span><\/p><p class=\"p1\"><em><span class=\"s1\"><b>Christelle ERNOTTE<\/b>, Senior Consultant specialized in the management of transformation programs and projects for 12 years, as well as in change management and strategic diagnostics combining definition, implementation and monitoring of strategic objectives.<\/span><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A project is only truly successful if it is accepted and supported by all stakeholders,&hellip;<\/p>\n","protected":false},"author":2,"featured_media":22039,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[90,1],"tags":[],"class_list":["post-22068","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conseil","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The importance of change management<\/title>\n<meta name=\"description\" content=\"A project is only truly successful if it is accepted and supported by all stakeholders. 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